Amwell Teletherapy Review

Reviewed by Dr. Emily Carter · Last updated 07/30/2024

Official site: patients.amwell.com

★★★★☆ 4.2

Overall Score

Pros

  • On-demand and scheduled appointments
  • Wide range of specialties, including CBT
  • Often covered by insurance

Cons

  • Higher per-session cost
  • Less continuity with on-demand service
  • Focus on individual sessions, less programmatic

Amwell is a well-established telehealth provider offering a broad spectrum of medical services, including mental health therapy. Its platform allows users to connect with licensed therapists for individual sessions, some of whom specialize in Cognitive Behavioral Therapy. It's particularly well-suited for those looking for flexible, per-session therapy rather than a subscription model.

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Key Features & Benefits

  • On-Demand Access: Connect with a therapist quickly for immediate needs.
  • Scheduled Appointments: Book sessions in advance with your preferred therapist.
  • Diverse Specialties: Therapists available for various conditions, including anxiety and depression.
  • HIPAA Compliant: Ensures privacy and security of patient information.

Pricing & Plans

Amwell charges on a per-session basis, with costs typically ranging from $109 to $129 for a 45-minute therapy session. This model is ideal for those who prefer to pay as they go. Many insurance plans are accepted, so it's advisable to check coverage beforehand.

User Experience

The platform is professional and efficient, reflecting its extensive medical background. Users can easily find and connect with providers, and the video quality for sessions is generally reliable. The main difference from subscription models is the lack of ongoing messaging support between sessions.

Our Verdict

Amwell is a strong choice for individuals seeking flexible, high-quality online therapy on a per-session basis, especially if their insurance covers telehealth services. It offers a convenient way to access CBT-focused therapists without the commitment of a monthly subscription, though continuity with a single therapist might require proactive scheduling.

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Alternatives

Online-Therapy.com

Highly structured CBT programs with worksheets and a dedicated therapist.

Review Online-Therapy.com site

BetterHelp

General online therapy with a wide network of therapists and various communication options.

Review BetterHelp site

This platform does not replace a doctor's visit. In an emergency, call 911. This site provides editorial comparisons only — not medical advice.